Services

Your partner in human performance

Performance doesn’t improve with more process; it improves when we improve how work actually happens.

I help leaders and teams strengthen how they align, decide, and deliver, so they can perform with clarity and confidence in complex, changing environments.

Blending decades of experience across projects, portfolios, and industries, I bring together practical tools and cross-disciplinary insights (including music) to help people, teams, and organizations perform at their best.

I also use storytelling as a performance lever, helping leaders communicate with clarity, build trust, and influence action. Because when people understand the why, see themselves in the story, and believe in what comes next, alignment accelerates and results follow.

Advising with insight

Connecting strategy to performance and outcomes

Projects don’t fail because of a lack of effort, they stall when how work happens breaks down.

I help leaders improve performance by strengthening the systems behind execution so strategy turns into results, and work delivers real, measurable value.

Across organizations of all sizes, I partner with you to:

  • Improve flow and efficiency by removing friction in processes and decision-making
  • Strengthen clarity in scoping, costing, and prioritization so resources are focused where they matter most
  • Design ways of working that enable consistent, predictable performance, not just activity
  • Build and evolve PMOs into performance engines that connect strategy to execution
  • Align governance and delivery to accelerate decisions and realize value faster
  • Redefine value measurement so progress is visible, meaningful, and actionable
  • Ensure enterprise alignment so teams move in the same direction, with shared clarity

This is not about adding more structure. It’s about making work work better.

Drawing on decades of experience in complex delivery environments, and formal expertise in project and change management, I bring a practical, performance-focused approach that helps you deliver results that are not only successful, but sustainable and scalable.

What others are saying...

Trent Leopold, People PC

Jennifer offers valuable experiential insight into avoiding project management mistakes, while relating the importance of showcasing the organizational value of transformational project management.

Maggie Zhang, ADP

Jennifer is a high caliber project management professional! She made me think more strategically. There are a lot of golden nuggets that I learned that can be applied to work. I am looking forward to working with her again.

Transforming with purpose

Better work systems. Better performance. Better results.

With over 25 years of experience across project and change environments, I help organizations adapt, evolve, and perform.

As an advisor, trainer, and speaker, I work with individuals, teams, and leaders to navigate complexity, strengthen decision-making, and build the capabilities needed to deliver consistent, meaningful results. My approach combines practical delivery expertise with a focus on human performance so change doesn’t just happen, it sticks.

I help organizations move beyond managing projects to improving the systems that drive execution. Together, we can turn uncertainty into clarity, and effort into measurable value.

Certifications: Certified Training & Development Professional (I4PL), Project Management Professional (PMI), Change Management Professional (Prosci), Certified Reinvention Practitioner (Reinvention Academy), Distinguished Toastmaster (Toastmasters International)

Formal Education: BScH (SSP) in Life Science (Queen’s University), BAH in History & Business (Queen’s University), BEd (Adult Education (Brock University), Graduate Certificate in Leadership (University of Guelph), Graduate Certificate in Creative Writing (Humber College)

Speaking with impact

Training, workshops & keynotes

Building the capabilities that drive performance

Grounded in adult learning best practices and supported by a degree in adult education, I design and deliver learning experiences that improve how people think, decide, and work together, so performance improves where it matters most.

As an award-winning speaker, trainer, and facilitator, I offer:

  • Targeted keynotes that challenge thinking and create clarity around performance
  • In-depth workshops that build practical, immediately applicable skills
  • Collaborative team sessions that align ways of working and strengthen execution

My approach goes beyond knowledge transfer. I equip leaders and teams to improve decision-making, strengthen alignment, and adapt in real time so learning translates into action and results.

From senior executives to frontline teams, participants leave with tools they can apply immediately to navigate complexity, build trust, and move work forward with confidence.

 

My approach goes beyond knowledge transfer. I equip leaders and teams to improve decision-making, communicate with clarity and intention, strengthen alignment, and adapt in real time so learning translates into action and results.

Participants also learn how to communicate complex ideas simply, build trust through clear messaging, and influence action across stakeholders; turning communication into a true performance advantage.

 

Whether you’re looking to strengthen organizational capability or elevate a professional event, I bring actionable insight, practical tools, and a clear focus on better human performance at work.

 

Learning isn’t the goal, performance is.

Audience reaction...

Lauri Accardi, CataPoint Consulting

Jennifer’s message was energizing, actionable, and timely. Whether it’s building a learning culture, or simply being open to feedback – she left us with a clear call: commit to project, change and performance excellence.

Tyler Norman, Scholastic

Jennifer’s session at PMBA Orlando was one of my favorites! Her guidance on how project excellence could bridge to organizational success was easy to follow, delivered with authority while remaining conversational, and packed with insights that could be applied immediately in the workplace. I’ll be keeping an eye out for Jennifer’s sessions at future events!

Kayla Spencer, PCL Construction

I thoroughly enjoyed the session. Jennifer skillfully covered how Project Managers can ensure not only the project’s success but the success of the overall business by looking at the bigger picture when planning. I stepped away with a better understanding of what I should be looking to do when I step into the role of Project Manager in the near future.

The Guidance Office

Advising with insight | Reinventing with purpose | Speaking with impact

Contact

705.977.1922

Office

Peterborough, ON, Canada

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